FAQs

Registration:

  1. How do I register on the Nidhi Halani Couture website?

   - To register, click on the "Sign Up" or "Register" button and follow the prompts to create your account.

  1. Is registration necessary to place an order?

   - Yes, registration is required to place an order. Creating an account enables a seamless shopping experience and allows you to track your orders.


Customer Care:

  1. How can I contact Nidhi Halani Couture's customer support team?

   - You can contact our customer support team by emailing [insert email address] or by calling [insert phone number].

  1. What are the customer support team's operating hours?

   - Our customer support team operates from [insert operating hours] on [insert days of the week].


Shipping and Delivery:

  1. Does Nidhi Halani Couture offer international shipping?

   - Yes, we offer worldwide shipping. Additional shipping charges and customs duties may apply based on the destination country.

  1. How can I track my order?

   - You can track your order using the tracking information provided in the shipment confirmation email.


Orders Returns and Exchanges:

  1. What is the return policy at Nidhi Halani Couture?

   - Our return policy allows returns within 14 days of the delivery date. Please refer to our Return & Exchange Policy document for detailed guidelines.

  1. How can I initiate an exchange for an item?

   - To initiate an exchange, please contact our customer support team within 30 days of the delivery date.


Payment & Security:

  1. What payment methods are accepted on the Nidhi Halani Couture website?

   - We accept various payment methods, including credit cards, debit cards, and PayPal. 

  1. Is my payment information secure on the Nidhi Halani Couture website?
    Yes, we prioritize the security of your payment information and implement industry-standard security measures to protect your data.