Refunds/Cancellation

Thank you for choosing Nidhi Halani Couture LLP. We value your satisfaction and aim to provide you with the best shopping experience possible. Please review our return and exchange policy outlined below.

Refunds:

• Eligibility: Refunds are applicable for eligible items within 14 days of the delivery date. To be eligible for a refund, the item must be unused, in the same condition as received, and in its original packaging with all tags attached
• Refund Process: To initiate a refund, please contact our customer support team within the specified time frame. You will be provided with instructions for returning the item. Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
• Refund Method: If the refund is approved, it will be processed using the original payment method within a reasonable timeframe. Please note that the processing time may vary depending on your financial institution.

Cancellation:

•  Order Cancellation: You may cancel your order within 24 hours of placing it. Please contact our customer support team immediately for assistance with order cancellation.
• Cancellation Eligibility: Customized or made-to-order items may not be eligible for cancellation, depending on the stage of production. Please contact our customer support team for further guidance.
• Cancellation Process: To cancel an order, please reach out to our customer support team within the specified time frame. We will guide you through the cancellation process and provide any necessary assistance.